Joy was born and raised in Orland Park, Illinois. She started doing gymnastics at an early age, which taught her invaluable lessons regarding hard work, persistence, and determination. She continued her gymnastics career throughout high school and also found a new passion in cross country running. Joy attended Eastern Illinois University, where she shifted her drive and determination from athletics to academics and graduated with a Masters in Business Administration. Joy has extensive experience in operations, enterprise management, financial planning and analysis, and corporate accounting/reporting. At Burke America, Joy quarterbacks the daily operations of our business, developing and executing business strategies that drive top and bottom line financial growth companywide. Joy has led several key performance improvement initiatives with technicians, national accounts, organic/paid traffic, online conversion, and repair intelligence partnerships. Joy has also helped lead our digital transformation initiatives and strategic partnerships across business units and industry verticals. In her free time, Joy enjoys exercising, dining out and spending time with her young daughters Olivia and Julia and husband Adam.
